Disclaimer
This page sets out the terms on which Mirage Seller Solutions provides eBay account setup, management, reinstatement, and sourcing services across Germany, the United Kingdom, the United States, and Australia. Please read it before engaging our services.
No affiliation with eBay Inc.
Mirage Seller Solutions (operated by Miragemall Ltd) is an independent consultancy. We are not owned by, employed by, sponsored by, or officially affiliated with eBay Inc., PayPal, or any of their subsidiaries in Germany, the UK, the USA, or Australia. “eBay” and related marks belong to their respective owners and are referenced here only to describe the platform our services relate to.
No guaranteed outcomes on setup, management, or reinstatement
We apply proven, policy-aligned methods to seller account setup, ongoing management, and suspension appeals. However, every decision — approval, suspension, limitation, or reinstatement — is made exclusively by eBay’s internal review teams, based on criteria they do not disclose to third parties. We cannot guarantee a specific result, timeline, or that any account will be approved or reinstated.
Accuracy of information provided by the client
Our recommendations and case preparation depend entirely on information, documents, and account access the client provides. The client is responsible for ensuring all identity documents, business details, and account history shared with us are accurate, current, and lawfully obtained. We are not liable for outcomes affected by incomplete, outdated, or misleading information supplied to us.
Third-party platforms may change without notice
eBay, PayPal, and regional payment or tax authorities regularly update their policies, verification requirements, and seller standards across all four markets we serve. We make reasonable efforts to stay current, but we are not responsible for delays, rejections, or account actions caused by policy changes made independently by these third parties after our advice was given.
Product sourcing and dropshipping guidance is informational
Sourcing recommendations — whether for stocked inventory or dropshipping suppliers — are provided based on market research and supplier information available to us at the time. We do not guarantee supplier reliability, product quality, shipping times, customs clearance, or ongoing stock availability. Clients remain responsible for their own supplier due diligence, product compliance, and import regulations in their selling region.
Limitation of liability
To the fullest extent permitted by law, Mirage Seller Solutions and Miragemall Ltd are not liable for indirect, incidental, or consequential losses, including lost sales, lost profit, or account suspension arising after our engagement, except where such liability cannot be lawfully excluded in the client’s jurisdiction (including consumer protections under UK and EU law).
Not legal, tax, or financial advice
Our services relate to eBay account operations and are not a substitute for independent legal, tax, or financial advice. Clients operating across Germany, the UK, the USA, and Australia should consult a qualified professional in their respective country for matters of VAT, company registration, import duty, or consumer law.
Changes to this disclaimer
We may update this disclaimer as our services or eBay’s policies evolve. The version published on this page at the time of your engagement applies to that engagement. We recommend reviewing this page periodically.
Questions about this disclaimer
Reach us at support@miragesellersolutions.com for general questions, or reinstatement@miragesellersolutions.com for active case queries.
By booking a consultation or engaging Mirage Seller Solutions, you confirm that you have read and understood this disclaimer.
DOCUMENT STAMPED • 09 JUN 2024